Privacy policy

Section 1 – How we handle your information

At Direct Pallet Racking, we value your privacy and are committed to protecting your personal information. When you make a purchase or engage in any transaction with our store, we collect certain details from you, including your name, address, and email address. This information is necessary to facilitate the buying and selling process.

Additionally, as you browse our store, we automatically receive your computer's internet protocol (IP) address. This allows us to gather insights about your browser and operating system, enabling us to enhance your browsing experience.

If applicable, we may also send you emails about our store, new products, and other updates. Rest assured, we will only do so with your permission.

Section 2 – Your Consent

By providing us with your personal information during a transaction, such as completing a purchase, verifying your credit card, arranging delivery, or processing a return, you implicitly consent to us collecting and using that information for communication purposes.

Section 3 – Information Disclosure

We may disclose your personal information if required to do so by law or if you violate our Terms of Service. However, we prioritize your privacy and make every effort to protect your information.

Section 4 – Third-party Services

To provide you with the best possible service, we may engage third-party providers who assist us in delivering our services. These providers will only collect, use, and disclose your information to the extent necessary for fulfilling their service obligations to us.

It's important to note that certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding the information required for purchase-related transactions. We recommend reviewing their privacy policies to understand how they handle your personal information.

Keep in mind that some providers may operate in jurisdictions different from yours or ours. Therefore, if you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, this Privacy Policy and our website's Terms of Service no longer govern your interactions.

Section 5 – Security Measures

We employ reasonable precautions and adhere to industry best practices to safeguard your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

If you provide us with your credit card information, it will be encrypted using secure socket layer technology (SSL) to ensure its security.

Section 6 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. We encourage you to review it regularly. Any changes or clarifications will take effect immediately upon being posted on our website. In the event of significant changes, we will notify you of the update so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to ensure continuity of service and product delivery.