Private Policy

Privacy Policy

This Privacy Policy outlines how we gather, use, and disclose your Personal Information during your visit or purchase on the site.

Collecting Personal Information:

Device Information
  • Purpose of Collection: Ensure accurate site loading and perform analytics for site optimization.
  • Source of Collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for Business Purpose: Shared with our processor Shopify.
  • Personal Information Collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and site interaction details.
Order Information
    • Purpose of Collection: Provide products/services, process payments, arrange shipping, send invoices/confirmations, communicate, screen orders for risk or fraud, and provide information/advertising based on preferences.
    • Source of Collection: Information provided by you.
    • Disclosure for Business Purpose: Shared with our processor Shopify.
    • Personal Information Collected: Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

  • Purpose of Collection: Provide customer support.
  • Source of Collection: Information provided by you.

    Minors: The site is not intended for individuals under a certain age. We do not intentionally collect Personal Information from children. Parents or guardians can request deletion if their child has provided Personal Information.

    Sharing Personal Information: We share Personal Information with service providers to fulfill contracts and comply with laws. For example, we use Shopify to power our online store.

    Behavioral Advertising: We use Personal Information for targeted advertisements or marketing communications. Tools like Google Analytics and Shopify Audiences are utilized. Opt-out options are available for Facebook, Google, Bing, and others.

    Using Personal Information: We use Personal Information to offer products, process payments, ship orders, and provide updates on products, services, and offers.

    Lawful Basis: Under GDPR, processing of personal information is based on consent, contract performance, legal obligations, vital interests, tasks in the public interest, and legitimate interests.

    Retention: We retain Personal Information for records unless you request erasure.

    Automatic Decision-Making: Limited automated decision-making is used for fraud prevention.

    Selling Personal Information: Our site sells Personal Information as defined by CCPA.

    GDPR: Residents of EEA have rights to access, portability, correction, update, or erasure of Personal Information.

    CCPA: California residents have rights to access, portability, correction, update, or erasure of Personal Information.

    Cookies: Cookies enhance browsing experience. Users can control and manage cookies through browser settings. Persistent and session cookies are used for various functions.

    Do Not Track: The site does not alter data practices in response to "Do Not Track" signals.

    Changes: This Privacy Policy may be updated periodically for operational, legal, or regulatory reasons.

    Contact: For more information or complaints, contact us at support@directpalletracking.com.

    Last Updated on February 11th, 2024