Shipping policy

Shipping Details:

We understand the importance of efficient and reliable shipping. Here are our shipping details for your convenience:

Shipping Schedule:

• We ship orders Monday through Friday.
• Shipping hours are from 8:00 am to 3:00 pm.

Shipping Methods:

• For palletized loads under 2500lbs, we use LTL (Less Than Truckload) shipping.
• Larger loads are shipped via Full Truckload for optimal efficiency.

Order Processing:

• Orders placed during business hours will be processed on the same day.
• Orders received after 2:00 pm will be processed the following business day.

Shipping Address:

Direct Pallet Racking

1033 Sales Dr.

Waxahachie, TX 75167

Shipping Partners:

We partner with trusted carriers to ensure the safe and timely delivery of your orders. (UPS, FedEx Freight, Central Transport, etc..) 

Tracking Your Shipment:

• Once your order is dispatched, you will receive a confirmation email with tracking information.
• Use the provided tracking number to monitor the status of your shipment.

Delivery Times:

• Estimated delivery times will be communicated during the checkout process.
• Please note that unexpected delays may occur due to external factors.

Contact Information:

For any shipping-related inquiries, please contact our customer support

Thank you for choosing us for your shipping needs. We aim to provide a seamless experience for every customer.