Shipping Details

Shipping Details:

We understand the importance of efficient and reliable shipping. Here are our shipping details for your convenience:

Shipping Schedule:

  • We ship orders Monday through Friday.
  • Shipping hours are from 8:00 am to 3:00 pm.

Shipping Methods:

  • For palletized loads under 2500lbs, we use LTL (Less Than Truckload) shipping.
  • Larger loads are shipped via Full Truckload for optimal efficiency.

Order Processing:

  • Orders placed during business hours will be processed on the same day.
  • Orders received after 2:00 pm will be processed the following business day.

Shipping Address:

  • Direct Pallet Racking
  • 1033 Sales Dr.
  • Waxahachie, TX 75167

Shipping Partners:

  • We partner with trusted carriers to ensure the safe and timely delivery of your orders. (UPS, FedEx Freight, Central Transport, etc..) 

Tracking Your Shipment:

  • Once your order is dispatched, you will receive a confirmation email with tracking information.
  • Use the provided tracking number to monitor the status of your shipment.

Delivery Times:

  • Estimated delivery times will be communicated during the checkout process.
  • Please note that unexpected delays may occur due to external factors.

Contact Information:

  • For any shipping-related inquiries, please contact our customer support at support@directpalletracking.com or 888-979-9824.

Thank you for choosing us for your shipping needs. We aim to provide a seamless experience for every customer.